• EJAU-AC-01 | Rev 4 | 28 Apr2026

  • Image field 83

  • SUPPLIER / SERVICE PROVIDER DUE DILIGENCE QUESTIONNAIRE

    ExecuJet MRO Services Australasia

  • NOTES TO PROVIDER/SUPPLIER COMPLETING THIS FORM

    Note 1:  All Providers/Suppliers listed on the ExecuJet MRO Services List of Approved Providers/Suppliers accept that they may be subjected to a physical audit of their facilities and Quality System documentation.

    Note 2:  Please record the answers to all the relevant questions in this survey.

     

    COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

    In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the Privacy Act 1988 (Cth) of Australia, we inform you that any personal data contained in this correspondence are collected and processed by ExecuJet MRO Services Australia, acting as Data Controller, on the basis of its legitimate interest to maintain operational, administrative, and commercial communications.

    Your personal data are processed exclusively by authorized ExecuJet personnel and will be retained only as long as necessary for these purposes or until you exercise your rights.

    You have the right to access, rectify, erase, and obtain portability of your personal data, as well as the right to object to or restrict processing, in accordance with applicable law.

    To exercise these rights, please contact groupdpo@execujet-mro.com

    Further information on how personal data is handled can be found in ExecuJet MRO Services's Privacy Notice, available here.

  • DETAILS OF PROVIDER / SUPPLIER

  • TYPE OF SUPPLIER

    Important – Please read carefully before completing this question
    The questions that follow are designed to identify the correct category of supplier or provider you represent. Your selection will determine which sections of the questionnaire you are directed to, and the supporting documentation you may be required to provide. It is essential that you choose the most accurate option. If an incorrect selection is made, you may be presented with irrelevant questions and could be asked to redo the questionnaire. Please review each option carefully before making your choice.

  • Aviation Industry
    This section is for organizations directly involved in aviation activities subject to airworthiness approval by a National Civil Aviation Authority (e.g., Part 145, Part 21, Part 147, or equivalent). Please select the most accurate option and, if none apply, use the “Other” field to specify. You will be required to provide supporting documentation.

  • Aviation Industry Category (Please select one)

  • Aviation Industry Category (Please select all relevant)*

  • Type of Aviation Provider/Supplier*
  • Aviation Service Provider Part 145

  • Aviation Service Provider Part 145 (Please select all relevant)*

  • Browse Files
    Cancelof

  • Indirect Industry
    This section applies to organizations that support aviation activity but whose products or services are not subject to airworthiness approval. Please select the most accurate option and, if none apply, use the “Other” field to specify.

  • Indirect Industry Category (Please select one)*

  • Browse Files
    Cancelof

  • Other Industry
    This section covers organizations that supply general business goods and services not specific to aviation (e.g., IT, HR, catering, security, facilities, or professional services). Please select the category that best represents your area of supply and, if none apply, use the “Other” field to specify.

  • Other Industry Category (Please select one):*
  • Supplier Industry:
  • Browse Files
    Cancelof

  • COMPANY DETAILS

  • Postal the same as Physical Address*

  • GENERAL

  • Rows

  • INSURANCE

  • Does your company currently maintain any of the following insurance policies? Please provide certificates as applicable.

  • Professional Indemnity Insurance*
  • Browse Files
    Cancelof
  • Products Liability Insurance*
  • Browse Files
    Cancelof
  • Public Liability Insurance*
  • Browse Files
    Cancelof
  • Workers Compensations Insurance*
  • Browse Files
    Cancelof
  • Cyber Insurance*
  • Browse Files
    Cancelof

  • ETHICS & ANTI-CORRUPTION

  • Is any Principal Member, Senior Management, Key Employee, or Shareholder of your company related to anyone within our Company, or related to a Public Official (or their family)?*
  • Does any Public Official or their family have any interest, or stand to benefit, from the partnership with our Company?*
  • Have you or any of your company’s managers, shareholders, subsidiaries, or key employees ever been listed on Government Sanctions or Restricted Persons lists, identified as Politically Exposed Persons (PEPs), or convicted of corruption, fraud, money laundering, or serious human rights violations?*
  • Do you confirm that your company has a zero-tolerance policy on corruption, fraud, money laundering, and human rights violations, supported by a Code of Conduct (or equivalent), systems to prevent and detect risks, and procedures for employees to report breaches of ethics?*
  • Do you intend to use other individuals or organisations not directly employed by you to provide goods or services to our Company?*
  • Will you ensure that these individuals or organisations comply with the same standards, regulations, and the Ethics & Anti-Corruption requirements outlined above?*
  • Will you ensure that your suppliers or subcontractors comply with the Ethics & Anti-Corruption questions above?
  • Do you commit to maintaining our brand ethics and operational standards*
  • Do you have an Internal Alert (Whistleblower) Procedure*
  • Have any members of your organisation been listed on any Government Sanctions or Restricted Persons list?*
  • Do you confirm that your Company is committed to zero-tolerance on corruption, fraud and money laundering?*
  • Do you have a code of conduct or ethical charter?*
  • Do you have an anti-corruption system to prevent, detect and remedy any risks of corruption associated with your activities?*
  • Do you have a procedure for reporting acts of corruption or breaches of ethics?*
  • Do you provide guidance to your employees on preventing and addressing corruption?*
  • Has your company, your managers, shareholders or subsidiaries ever been criminal convicted for corruption, fraud or money laundering?*
  • Are any of the company's officers, directors or shareholders a politically exposed person (PEP)? If so please list them.*
  • Rows
  • Has your company, your managers, shareholders or subsidiaries ever been criminal convicted of serious human rights violations?*
  • Does any Public Official or a member of a Public Official’s family have any interest, or stand to benefit in any way, as a result of providing goods or services to our Company?*
  • Do you intend to use other individuals not employed by you, or other organisations for the provision of goods and/or services to our Company? If so please list them.*
  • Rows
  • Do you ensure that your own suppliers and/or subcontractors comply with the standards and regulations mentioned above?

  • Please confirm below that you agree to and will abide by ExecuJet’s Anti-Corruption Code found here and Supplier's Code of Conduct found here.

  • Please confirm:*

  • MANAGEMENT SYSTEM

  • This section was not required for this type of supplier. Please click on NEXT.

  • Do you have a:

  • Aircraft “during maintenance” quality audit procedure?*
  • Procedure of remedial actions to be taken after quality audits?*
  • Certifying personnel competence procedure?*
  • Programme of training and recurrent training of certifying personnel?*
  • Procedure indicating that purchase documents will contain data clearly describing the product ordered, as well as the traceability documentation or data to be delivered with the product ordered?*
  • Procedure to evaluate and approve suppliers (Including recall procedures and components not conforming to technical standards)?*
  • Procedure documenting the methods of control for verification, storage and maintenance of aircraft components from outside contractors?*
  • Procedure for the handling, storage, packaging, labelling (tagging), preservation of aircraft components and material destined for use during aircraft maintenance?*
  • Procedure for acceptance of tools and equipment by the organisation for use in the maintenance of aircraft?*
  • Procedure for calibration of measuring and testing tools and equipment used on aircraft systems and equipment?*
  • Procedure for the updating and availability to personnel of the relevant maintenance, structural repair and parts manuals for the aircraft to be maintained?*
  • Procedure indicating compliance with the aircraft maintenance program, AD Procedures, modification procedures and technical record control?*
  • Procedure for maintenance/traceability records to be kept?*
  • Procedure for the return of defective aircraft components/parts?*
  • Procedure for the control of aircraft components, tools, equipment, etc., used during line maintenance?*
  • Procedure for how defects and repetitive defects are to be controlled?*
  • Procedure for the completion of the aircraft technical log during line maintenance?*
  • Procedure for the return to the stores of defective aircraft parts removed from the aircraft during aircraft maintenance (Including handling of unsalvageable components)?*
  • Procedures for handling of electrostatic sensitive devices?*

  • QUALITY SYSTEM

  • Do you have a:

  • Documented system prescribing Management Responsibilities?*
  • Documented Quality System?*
  • Documented Contract and Contract Review procedure?*
  • Documented system for Document and Data control?*
  • Documented system for Purchasing, Receipt and Issue control?*
  • Documented system for the control and care of Customer Supplied Product?*
  • Documented system for Product Identification and Traceability?*
  • A documented system for Process Control?*
  • A documented system for carrying out Inspection and Testing?*
  • A documented system for the control and calibration of Inspection, Measuring and Test Equipment or product?*
  • A documented system for the control of nonconforming product?*
  • A documented system for the Handling, Storage, Packaging, Delivery & Preservation of product?*
  • A documented system for the Control of Quality Records?*
  • A documented system for carrying out Internal Quality Audits?*
  • Standards and procedures for the training of personnel and competency assessment?*
  • A documented system for providing backup Servicing to the customer after delivery of the product?*

  • COMPONENTS

    Does your company comply to the following:

  • Availability of appropriate up-to-date regulations, specifications (such as component handling/storage data) and standards*
  • Standards and procedures for the training of personnel and competency assessment*
  • Procedures for shelf-life control*
  • Procedures for handling of electrostatic sensitive devices*
  • Procedures for identifying the source from which components and materials were received*
  • Purchasing procedures that identify documentation to accompany components and materials for subsequent use by approved Part-145 maintenance organisations*
  • Procedures for incoming inspection of components and materials*
  • Procedures for control of measuring equipment that provide for appropriate storage, usage, and for calibration when such equipment is required*
  • Procedures to ensure appropriate storage conditions for components and materials that are adequate to protect the components and materials from damage and/or deterioration. Such procedures should comply with the manufacturers' recommendations and relevant standards.*
  • Procedures for adequate packing and shipping of components and materials to protect them from damage and deterioration, including procedures for proper shipping of dangerous goods (eg. ICAO and ATA specifications)*
  • Procedures for detecting and reporting of suspected unapproved components*
  • Procedures for handling unsalvageable components in accordance with applicable regulations and standards*
  • Procedures for batch splitting or redistribution of lots and handling of the related documents*
  • Procedures for notifying purchasers of any components that have been shipped and have later been identified as not conforming to the applicable technical data or standard*
  • Procedures for recall control to ensure that components and materials shipped can be traced and recalled if necessary*
  • Procedures for monitoring the effectiveness of the Quality system*
  • Procedures for monitoring the effectiveness of the SMS system*

  • Additional Questions for Calibration Service Provider

  • Does your Calibration Report/Certificate specify the calibration standards used for calibration, and is the calibration traceable to the specified standard? If not, could this statement be added to your Calibration Report? *
  • Is calibration performed to the Manufacturers or International/National recognised standards where Manufacturer’s specifications are no longer available? *

  • SAFETY MANAGEMENT SYSTEM

  • This section was not required for this type of supplier. Please click on NEXT.

  • SAFETY SUPPLIER OVERSIGHT

  • Do you have an approved Safety Management System Manual?*
  • Do you have a Safety Policy?*
  • Does the Safety Manager report directly to the Accountable Manager?*
  • Does the Safety Manager hold another position? If yes, please advise which position.*
  • Do you have an Emergency Response Plan?*
  • Do you have a Safety Reporting System, and does it include confidential reporting?*
  • Do you adhere to a JUST CULTURE policy with open and honest reporting?*
  • Do you have a Drug and Alcohol Policy?*

  • Since you don't have a Drug and Alcohol Policy, please confirm below that you agree to and will abide by ExecuJet's Drug and Alcohol Management Plan found here?

  • We agree to and will abide by ExecuJet's Drug and Alcohol Management Plan*
  • Do you carry out internal audits?*
  • Is there an Internal Safety Training program?*
  • Do you agree to instruct your staff to follow the Emergency Evacuation Route and Emergency details of ExecuJet's facility.*
  • Do you agree to instruct your staff to report hazards, incidents, or accidents whilst within the ExecuJet facilities.*

  • INDIRECT PROVIDERS / SUPPLIERS

  • Does the company operate a documented Quality Management System (QMS)?*
  • Does the company hold ISO 9001, ASA100, Ilac or equivalent certification?*
  • Are internal quality checks/inspections performed before delivery?*
  • Are products/services traceable to origin (batch/lot/delivery record)?*
  • Can Certificates of Conformance/Compliance be provided if applicable?*
  • Are records kept for at least 5 years?*
  • Does the company have a process for managing non-conforming products/services?*
  • Are your customers notified promptly in case of non-conformities?*
  • Are corrective actions implemented to prevent recurrence?*
  • Are sub-suppliers evaluated or approved?*
  • Do you have measures in place to prevent counterfeit/substandard items?*
  • Is supply continuity planned for critical products/services?*
  • Does the company have a documented risk management process?*
  • Does the company have a business continuity or disaster recovery plan?*
  • Have any major supply disruptions occurred in the past 2 years?*
  • Does the company comply with occupational health and safety requirements?*
  • Are staff trained in the safe handling, storage, and use of products?*
  • Are environmental requirements (e.g., waste disposal) followed?*
  • Is quality performance monitored (e.g., defect rates, returns)?*
  • Are continuous improvement initiatives in place?*
  • Is customer feedback collected and acted upon?*

  • PROVIDER'S / SUPPLIER’S DECLARATION

  • The undersigned has compiled this questionnaire, and the information supplied is true and correct at the time of completing this form. ExecuJet MRO Services may request evidence to support any claims made within this document, and any requests should be actioned within ten working days of the formal notification being sent.

  • Date*
     - -

  • QUALITY & SAFETY REVIEW

    (This section to be completed by ExecuJet's Quality & Safety Team.)
  • All Applicable Sections Completed:
  • Approval Certificates Reviewed:
  • Approval Basis:
  • Approval Basis: (Select all relevant)*

  • Limiting Expiry Date:
     - -
  • Limiting Expiry Date:
     - -
  • Q-Pulse Review Date:
     - -

  • Safety Category

  • Please select the relevant Safety Category below:

  • Note to Quality & Safety Manager

    Once your section is reviewed, please click on submit and go back to the email to Approve/Deny.

  • Approved Date:
     - -
  • Date
     - -

  • FINANCE REVIEW

    (This section to be completed by ExecuJet's Head of Finance.)
  • Initial Due Diligence Screening Red Flags (EJGP-AC-03 2.5)
  • Selected for Due Diligence Risk Assessment (EJGP-AC-03, 2.7 & Appdx A)

  • Note to Head of Finance

    Once your section is reviewed, please click on submit and go back to the email to Approve/Deny.

  •  
  • Should be Empty: